Support
An online casino platform is not able to provide an excellent gambling experience, if it does not have a dedicated and professional support team, together with a lot of options for customers to reach this team. Luckily, members from Miami Club Casino do not need to worry about the customer service that they receive at this gambling platform. Helping casino players to have a rewarding experience in terms of game play, safety and entertainment, is definitely a priority for this casino. Therefore, gamblers are able to talk to a dedicated and friendly support team via various methods. Some of those methods are for example phone, live chat and email. They use these convenient methods when they have questions, comments or concerns, but the support team also welcomes them when they just like to chat about gambling and general casino topics. Besides all these options, the platform also offers various information rich pages that explain more about topics like, terms, conditions, rules, privacy settings and responsible gaming strategies.
Customer Support Via The Phone
Sometimes it is just convenient to actually talk with a customer service representative, because it provides an excellent opportunity to ask various questions and to receive an immediate respons. There are two available phone numbers for customers who prefer to call the casino. The toll free number is 1 888-492-9311 and the regular number is 1 657-208-5476.
Customer Support Via Live Chat
Live Chat is another convenient method for casino members who like to talk directly with the customer support staff. Miami Club Casino offers this convenient service to its members. The live chat service is available on every hour of the day and on every day of the week. Gamblers are able to start a chat session, when they click on the chat button at the casino website.
Customer Support Via Email
Online casino assistance is also provide via email. The email support staff answers all questions that come in via support@miamiclubcasino.im. However, gamblers need to use a different email adres when they want to send verification documents for the withdrawal proces. The payment security and verification email adres is documents@miamiclubcasino.im.
Support Via Casino Mail
Casino Mail is is another comfortable email service that is available on the platform. Via Casino Mail, players receive updates about new promotions and games. Casino members who activate this feature, also get access to an exclusive support service. They use this method to contact the support staff, with the guarantee that they receive an answer within a maximum time period of 24 hours. The Casino Mail link on the website takes members to this feature. On the next page, they are able to type their questions, concerns or comments with the use of a small web form. After typing the message, they click on the send button to get in contact with the support staff.
The Extensive Miami Club Casino Help Section
At this gambling platform, players also have an opportunity to educate themselves about various casino aspects. The do this by visiting the help tab on the casino's website. In this help section, they find an extensive amount of tips and detailed explanations about various subjects. For example, players are able to educate themselves about betting tips and purchases. They also learn how to start gambling and they gain information on how to play all the available casino games.
Other Useful Pages On The Platform
Members also find answers to their questions on other available web pages from this casino. For example, the terms and conditions page is a helpful spot for players who like to learn more about gambling and betting rules on the platform. The privacy page tells them everything about the use of cookies and it explains more about the actions that this casino takes to protect the private information of it's members. The VIP Club page provides a detailed explanation about the casino's profitable loyalty program. There is also a fair gaming section, where casino members learn more about how they keep gambling a fun and entertaining hobby for leisure time, as opposed to letting it turn into a problematic addiction that robs them from all their time and money. The fair gaming section also provides various contact details to players who are looking for help with a gambling addiction.
A Lot Of Extra Conveniences
The professional casino support team is not only very friendly and carefully educated when it comes to answering gambling or casino related questions. The representatives offers even more conveniences, because they also answers questions in multiple languages and players are able to contact the team on every hour of the day. Support buttons are spread all over the casino website, to make it easier for gamblers to get in touch with support representatives.
All those extra conveniences definitely show that this casino is making a big effort to please it's players, and it will certainly convince new gamblers to choose for Miami Club Casino, when they are looking for a reliable and enjoyable online gambling platform.